Frequently Asked.
Answers to the questions we hear most often. Still unsure? Drop us a message on the contact page and we'll get back to you.
What kind of things will I do during the game?
You'll communicate with characters, solve cryptic puzzles, inspect evidence for clues, hack bank accounts, defuse bombs, and navigate directions — all whilst exploring the local area.
How long does it take?
Most teams complete the mission in around two to three hours, depending on how quickly they solve the puzzles and how much time they spend exploring.
Do we need an app?
No. Everything runs through WhatsApp, so there is nothing to download or install — apart from WhatsApp itself if you don't already have it.
Is it suitable for all ages?
It is best suited for ages 12 and above. Younger players can still take part with guidance from adults.
Can we take breaks?
Yes. You can pause the experience for refreshment breaks. The experience is designed to fit around you.
What if we get stuck?
Hints are always available. They are designed to guide you without giving everything away.
Do we need to be local?
Not at all. It's a great way for visitors to explore the area in a more engaging way.
How do I set up my teams?
After booking you will receive a link to an online portal where you can add players and manage teams.
How much do messages cost to send?
Whilst playing, you'll communicate through WhatsApp. Generally this has no additional cost as it uses your mobile data allowance. If you have exceeded your data allowance you may incur a charge and should check with your mobile network.
Try a short demo.
Try our short demo to get a feel for the kind of gameplay you can expect from Destination Unseen before you book. The demo runs through WhatsApp and gives you a small sample of what to expect from the full game.
Try the Demo →